Terms & Conditions

1. General Information

These Terms & Conditions govern the use of this website and the purchase of products through the online store operated by RENOVATE MANAGER SL, trading as Object & Story Collection.

Company Name: RENOVATE MANAGER SL
Tax ID (CIF): B70809108
Registered Address: Av. Diagonal 362, Local Izquierdo, 08006 Barcelona, Spain
Contact Email: objectandstory@gmail.com
Phone Number: +34 645 111 666

By accessing this website and/or placing an order, the user agrees to be bound by these Terms & Conditions.

2. Products

Object & Story Collection offers furniture, lighting, decorative objects, artworks and curated interior pieces.

We make every effort to display product images, colours, materials and finishes as accurately as possible. However, due to screen settings, lighting conditions and the handcrafted nature of certain products, slight variations may occur.

Many products are artisanal, natural or unique pieces, meaning texture, colour, grain, patina or finish may vary slightly from the images shown.

These variations are not considered defects.

3. Pricing

All prices displayed on the website are expressed in Euros (€).

Prices include VAT where applicable unless otherwise stated.

Object & Story Collection reserves the right to modify prices, product descriptions or specifications at any time without prior notice.

Shipping costs are calculated separately during checkout unless otherwise specified.

4. Orders

Once an order has been placed, the customer will receive an order confirmation email.

Object & Story Collection reserves the right to refuse or cancel any order in cases including but not limited to:

Product unavailability
Pricing or technical errors
Suspected fraudulent activity
Incomplete or incorrect customer information

If an order is cancelled after payment has been made, a full refund will be issued.

5. Payments

Payments are processed securely through authorized payment gateways and financial providers.

We do not store or have direct access to complete payment information.

Accepted payment methods may include:

Credit/Debit Card
PayPal
Shopify Payments
Other methods available during checkout

6. Shipping & Delivery

We ship nationally and internationally depending on product availability and destination.

Delivery times are estimated and may vary depending on:

Product availability
Destination country
Courier delays
Customs procedures

Object & Story Collection is not responsible for delays caused by third-party logistics providers or customs authorities.

Customers are responsible for ensuring that the shipping information provided is correct.

7. Returns & Refunds

Returns are governed by our Return Policy.

Customers have the right to withdraw from their purchase within 14 calendar days from delivery, in accordance with European consumer regulations.

Returned products must:

Be unused
Be in their original condition
Include original packaging and accessories

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

To initiate a return, customers must contact:

objectandstory@gmail.com

8. Damaged or Defective Products

Customers must inspect products upon delivery.

If a product arrives damaged or defective, customers must notify us within 48 hours of delivery and provide photographs of:

The product
Packaging
Shipping label
Damage detail

In such cases, we may offer:

Replacement
Repair
Refund

depending on the specific situation.

9. Intellectual Property

All website content including but not limited to:

Texts
Product descriptions
Images
Logos
Branding
Graphics
Design elements

is the property of Object & Story Collection and/or its licensors and is protected by intellectual property laws.

No content may be reproduced, distributed or used without prior written authorization.

10. Website Use

Users agree to use the website lawfully and respectfully.

The following are prohibited:

Fraudulent activity
Attempting unauthorized access
Introducing malware or harmful code
Misusing website content or services

Object & Story Collection reserves the right to restrict or terminate access in the event of misuse.

11. Limitation of Liability

Object & Story Collection shall not be held liable for:

Indirect or consequential damages
Delays caused by third parties
Website interruptions or technical failures
Minor variations in artisanal or natural products

Nothing in these Terms excludes rights granted under applicable consumer protection laws.

12. Privacy & Data Protection

Personal data is processed in accordance with our Privacy Policy and applicable data protection regulations, including GDPR.

For more information, please refer to our Privacy Policy.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by Spanish law.

Any disputes arising in relation to the website or purchases made through it shall be submitted to the Courts and Tribunals of Barcelona, Spain, unless otherwise required by applicable consumer legislation.